Refund policy

 

RETURNS & REFUNDS
We stand by the quality of our products and do not accept returns on used or opened items.

CANCELLED ORDERS
Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 25% restocking fee (minimum $25) will apply. Second-Day and Next-Day shipping costs will not be credited if delivery is refused.

CANCELLED PRE-ORDERS
Orders cancelled before products are shipped can be reimbursed up to 60 days from date of purchase minus a transaction fee of $250.

FREIGHT DAMAGE POLICY
If your product is shipped to you and arrives damaged, please contact us directly by phone or email within 3 business days from the date of delivery. Please note that any damage caused by shipping is not covered by any warranty.